NexaFlow Analytics Case Study
SaaS Product · Fintech

NexaFlow Analytics Platform

Real-time business intelligence SaaS serving 3,000+ enterprise clients — built to process millions of transactions a day with sub-200ms query response.

312% Revenue Increase
3,000+ Enterprise Clients
99.98% Uptime SLA
Client NexaFlow Inc.
Industry Fintech / SaaS
Timeline 9 Months
Team Size 12 Engineers
Platform Web · API
Year 2024
Project Overview

Transforming Financial Data Into Decision Intelligence

NexaFlow came to MazoSoft with an ambitious goal: build a white-label analytics SaaS that financial institutions could deploy to their clients within minutes. The platform needed to ingest millions of daily transactions, surface portfolio risk signals in real time, and scale to hundreds of thousands of concurrent dashboards — all without sacrificing sub-second query performance.

Our team led the end-to-end product build over nine months — from zero-to-one architecture through to a production-ready multi-tenant SaaS. We designed the data pipeline, the multi-tenant provisioning engine, the React-based dashboard layer, and the Kafka-backed real-time streaming infrastructure.

The result was a platform that processed 2.4 billion rows of financial data on day one, onboarded 3,000 enterprise clients within the first quarter, and delivered a 312% revenue increase for NexaFlow within 12 months of launch.

Business Goals

  • Build a scalable white-label SaaS platform with multi-tenant architecture
  • Achieve sub-200ms query latency on datasets exceeding 10TB
  • Enable client onboarding in under 5 minutes via self-serve portal
  • Ensure 99.9%+ uptime with automated failover and DR capabilities
  • Pass ISO 27001 and SOC 2 Type II audits before public launch

Project Objectives

  1. Design a multi-tenant SaaS architecture on AWS EKS
  2. Build a real-time streaming pipeline using Kafka + TimescaleDB
  3. Create a fully customisable white-label dashboard with React 18
  4. Deliver a self-serve onboarding flow with Stripe Billing integration
  5. Implement role-based access control and audit logging
  6. Achieve 99.98% uptime with automated Kubernetes failover
Deliverables
Web App REST API Admin Portal Onboarding Flow Billing System Analytics SDK
The Challenge

Fragmented Data.
Zero Real-Time Visibility.

NexaFlow's clients — banks, fund managers, and insurance firms — were drowning in disparate data sources: core banking systems, trading APIs, spreadsheets, and third-party risk feeds. None of it connected. Decision-makers were flying blind, relying on overnight batch reports that were obsolete before they were read.

Previous vendor attempts had delivered monolithic dashboards that took weeks to deploy, couldn't scale beyond 50 concurrent users, and charged clients per-seat — making commercial viability impossible.

01
Disconnected Data Sources

15+ disparate systems with no unified ingestion layer, causing inconsistent reporting across business units.

02
Overnight Batch Processing

Risk and compliance teams received reports 12–18 hours after market close — far too late for meaningful intervention.

03
Unscalable Architecture

The existing system collapsed under load exceeding 500 concurrent users, rendering it useless during peak trading hours.

04
High Cost of White-Labeling

Each new client required 4–6 weeks of manual configuration, making the sales cycle commercially unviable at scale.

NexaFlow dashboard screenshot
2.4B Rows / Day
Sub-200ms Queries
Our Solution

A Real-Time Data Platform Built to Scale Without Limits

We architected a cloud-native, event-driven SaaS on AWS EKS — capable of ingesting any financial data source via a plug-in connector SDK, streaming it through a Kafka backbone, and persisting it in TimescaleDB hypertables for millisecond-range aggregation queries.

The React 18 dashboard layer consumed a GraphQL subscription API, meaning every chart on every client dashboard updated live as new data arrived — with zero polling and zero latency spikes.

Event-driven Kafka pipeline with guaranteed delivery
Multi-tenant provisioning in under 4 minutes via self-serve portal
GraphQL subscriptions delivering live dashboard updates
NexaFlow onboarding flow
<4 Min Onboard

Self-Serve Onboarding That Actually Works at Scale

We built a fully automated tenant provisioning system — database schema creation, Stripe subscription activation, and RBAC configuration all happen in a single API call triggered by the client completing their onboarding wizard.

Automated tenant provisioning in under 4 minutes
Stripe Billing with metered usage and usage-based pricing
Full white-label customisation via brand settings API
Tech Stack

Technologies We Used

Every tool chosen for a specific engineering reason, not trend-chasing.

Frontend

React 18
TypeScript
Redux Toolkit
Recharts
TailwindCSS

Backend

Node.js
GraphQL
Apollo Server
Kafka
Redis

Database

TimescaleDB
PostgreSQL
Redis Cache
Elasticsearch

Cloud & DevOps

AWS EKS
Terraform
GitHub Actions
Datadog
CloudFront
Key Features

What We Built

Every feature was prioritised against NexaFlow's product roadmap and validated with their enterprise pilot clients.

Real-Time Dashboard

Live chart updates via GraphQL subscriptions — zero latency, zero polling. Every widget refreshes as data streams in from Kafka.

Multi-Tenant RBAC

Granular role-based access control per tenant, with custom permission sets, audit logging, and SSO/SAML support built in.

Stripe Billing Engine

Metered usage-based billing with automatic subscription upgrades, invoice generation, and dunning management built on Stripe.

Advanced Analytics

Drill-down reports, custom KPI builder, cross-portfolio comparison, and scheduled PDF export with white-label branding.

Connector SDK

A plug-in SDK allowing any financial data source — core banking, trading APIs, spreadsheets — to be onboarded in a single config file.

Compliance Engine

Built-in SOC 2, ISO 27001, and GDPR controls — automated data retention policies, field-level encryption, and compliance audit trails.

How We Did It

Our Process

A disciplined, sprint-based delivery model refined across 500+ projects.

01

Discovery & Scoping

2-week deep discovery: stakeholder interviews, data source audits, competitive benchmarking, and technical feasibility assessment. Deliverable: a 40-page PRD and architecture blueprint.

2 Weeks
02

Architecture & Planning

Finalized cloud architecture, selected the AWS EKS + Kafka + TimescaleDB stack, defined API contracts, and produced a sprint-by-sprint delivery roadmap. Deliverable: approved tech spec and sprint plan.

2 Weeks
03

UI/UX Design

High-fidelity Figma prototypes for all 42 screens, including the white-label customisation system. Three rounds of usability testing with pilot clients before a single line of code was written.

4 Weeks
04

Development

12 two-week sprints. Data pipeline team, frontend team, and DevOps team ran in parallel. Weekly stakeholder demos with a live staging environment updated after every sprint.

24 Weeks
05

QA & Performance Testing

Load testing to 50,000 concurrent users, penetration testing by a certified third party, automated regression suite covering 94% of code paths, and a 48-hour bug bash with the NexaFlow product team.

4 Weeks
06

Launch & Hypercare

Blue-green deployment with zero-downtime cutover. 4-week hypercare period with a dedicated on-call engineer, 24/7 monitoring via Datadog, and daily performance reviews with the NexaFlow operations team.

4 Weeks
Results & Impact

What We Delivered

0
%
Revenue Increase
0
+
Enterprise Clients
0
.98%
Uptime SLA
0
ms
Query Latency
"
MazoSoft didn't just build our platform — they became a true strategic partner. Their engineering depth, product thinking, and ability to solve problems we hadn't even anticipated set them apart from every agency we've worked with. The platform they delivered is now the commercial engine of our entire business.
James O'Brien
James O'Brien
Chief Technology Officer
NexaFlow Inc.
★★★★★
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